Posts tagged airline
It's not OK to be a b-word

I like to pride myself on the fact that I treat people in the customer service industry with the utmost respect. I never talk down to them (I don't even think I would know how), I tip well and I am always as easy as possible to wait on. That goes for restaurants, beauty salons, etc. And, it's true what they say about being able to tell a lot about a man by the way he treats your server - because my almost-husband is the exact same way.

And, whenever we encounter an issue, and the servicer apologizes, we consistently say "It's OK!" - because it is. I mean, things happen - nothing is perfect; you just move on.

So, that may be why when we encounter snooty, rude and/or just plain mean service, we are incredibly dumbfounded and shocked as to why it's happening. I mean, if I'm not being a b-word...why are you?!

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