Posts tagged skin care
What California has taught me (so far)

To chill out. In every aspect of life, really. I have learned to speak more slowly, not fuss about small things, and not try to multitask with everything

Not to worry about trying to fit a week's worth of outdoor activities in a day just because it's 80 degrees and sunny. Because, every day is pretty much like that, so it's okay if the day mostly consists of a late waking up, brunch, and then watching movies in pajamas and three iced coffees in a row, followed by an hour at the pool. In fact, that is more than okay.

That my hair doesn't always have to be perfect. I live by the beach, after all. Especially since I'm growing it long again, I like letting it just be wavy.

I also wear zero foundation/cover up on my skin, instead dusting a little bronzer on my cheeks. I also wear SPF every single day. Because, even in the car, the sun is shining on me. 

That Jack Johnson's music finally makes sense, now.

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'Inactiv' customer service

I have a hard time with companies who don't offer even the basics in customer service. Like, tell me when I can expect my order. Simple, I think. And, while I'm not a customer service/business professional, I am a consumer, so I know what makes me happy/what I need from a business I'm giving money to.

So. Let me tell you about a horrific - and somewhat hilarious - example of the poorest customer service I've ever experienced. And, I normally don't like to call out companies/businesses by name, but in this case - it has been years of bad customer service. Get your coffee, I'll wait. OK, ready?

So, for the past 10+ years, I've been a devout Proactiv user. It always controlled my 'oily T-zone' like nothing else could. And, for a majority of those 10+ years, I was an automatic-shipment (and pay) customer. Over the years, I've had issues with lost shipments, late shipments, overcharges and long, long waits and conversations with their customer service department.

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